Frequently Asked Questions

So why shop at Artinthepicture.com ?

At the Artinthepicture.com shop we only sell prints/art that are sold out through the regular channels. Most of these prints are in the hands and houses of collectors so there is often very little chance you will find another print for sale from the same limited editions. Furthermore we have over 10 years of experience in buying and selling art online, so you can be assured that the prints will arrive to you within days and in absolute mint condition.


Which payment options do you offer ?

For extra security for our buyers, we have chosen Paypal.com as our payment gateway. Paypal.com is a subsidiary of Ebay.com. This payment option gives you the choice to pay 100% securely with a selection of credit cards (Mastercard, Visa and American Express), direct bank transfer for some countries and ofcourse through your own Paypal account. If you prefer to pay through bank transfer, please contact us using the contact details below.


Can you tell us more on your shipping & handling ?

We ship our prints once a week on Saturday. Shipping will be done worldwide for the included shipping fee. We are shipping from the city of Antwerp, Belgium. All the prints are wrapped in acid-free paper and then placed in our extra sturdy cardboard tubes. We include extra insurance (included in the shipping fee) for prints over 500$.


Do you have a return policy ?

If you are, for any reason, unhappy with the item, you can return it in its original casing and condition to us up to 14 days after arrival at your doorstep. We will then refund you the payment minus our shipping costs. If for some reason the print has arrived damaged at your house (which has not happened before, but we'd like to make sure we have it covered), please contact us and we will work something out.


How can I contact you ?

If you still have any questions left, you can always contact us at:
Bruno Dillen
Artinthepicture.com
bruno@artinthepicture.com
+32 (0)494 06 48 98